Privacy policy

1. Company: TONER STREAM Ltd.
2. Address: 14A Prof. Ivan Georgov St., Floor 3, Sofia, Bulgaria
3. UIC: 175329384
4. VAT Number: BG175329384
5. Managing Director: Vasil Nikolov

TONER STREAM Ltd. is a Personal Data Controller within the meaning of the GDPR.

1. Upon Registration or Voluntary Submission

• first, middle, and last name;
• email address and telephone number;
• date of birth, comments, and photographs;
• location information (optional).

2. During Contractual Relationships

For the performance of a contract, TONER STREAM Ltd. collects your name, email address, mailing address, and telephone number.

3. Online Purchases

• payment information;
• delivery information (address and telephone number);
• information about the selected products and services.

4. Through External Profiles

If you connect your account with Facebook, Google, or another external service, we receive information according to your privacy settings.

5. Technical Information

• IP address, browser, and operating system;
• cookie-related information;
• log files (date, time, and user actions).

Our Website uses session and persistent cookies to improve your browsing experience and personalize advertising. More information is available in our Cookie Policy.

• Performance of contracts and deliveries (Article 6(1)(b) GDPR);
• Pre-contractual activities;
• Marketing and advertising – personalized and non-personalized;
• Personalized assessment and profiling;
• Retargeting and campaign optimization.

• While your account remains active and for ten (10) years after its closure;
• For as long as necessary to fulfill contractual obligations;
• Until deletion is requested, where applicable.

Personal data may be shared with courier companies (Econt, Speedy, Europat), national postal operators, and governmental authorities where required by law.

• Right to be informed;
• Right of access;
• Right to rectification;
• Right to erasure ("Right to be Forgotten");
• Right to restriction of processing;
• Right to data portability;
• Right to object;
• Right not to be subject to automated decision-making;
• Right to lodge a complaint with the Commission for Personal Data Protection (www.cpdp.bg).

We apply SSL encryption, access control, and work exclusively with GDPR-compliant partners.

With your consent, you may receive newsletters, promotional offers, and invitations to participate in surveys.

TONER STREAM Ltd. complies with the principles of European and Bulgarian legislation and applies technical, organizational, and legal measures to protect personal data, ensuring a high level of security and preventing misuse.